Frequently Asked Questions
Maintenance
We will fix anything that needs to be fixed, paint everything and hire cleaners to do a sanitization clean before you move-in. The last thing we do is change the Locks so only you and us have a key to your apartment.
We do! We havd between 1 - 4 maintenance staff for each of our communities
In your resident portal, there is a maintenance tab where you can file a request. We can also help you over the phone and we can file it for you
Our maintenance team has 48 hours (2 business days) to look at your work order and follow up with you to get it taken care of. If they need to send out for a vendor, they will let you know.
Nope! You'd just need to give permission to enter if you're not home
We unfortunately don't do afterhours lock-outs, but if it is during business hours, we'll just need your ID to verify it's your apartment and we can get you right in!
Yes, as long as you put everything back the way you found it ( correct paint colors and no holes in the wall)
Amenities
Fitness Center, business center, resident clubhouse, Dog park, Newly Renovated Interiors, Stainless Steel Appliances, Fireplace, High Ceilings, Washer/Dryer in unit, Pantry Closet in Select Units, Large Walk-In Closets, Patio/Deck, Wheelchair Access, outdoor patio and BBQ area
Year-round for patios, no pools
Yep! We have free, first come first served parking and $50 per month reserved carport parking.
All of our apartment homes have a washer/drying in unit.
Very Pet Friendly!
$250 Pet Fee (Non-refundable) $250 Pet Deposit (refundable) $35 per pet per month with a 2 pet per household limit.
No more than 2 pets are permitted per home with a maximum weight of 75 pounds. Pets must be spayed and neutered. The following breeds are not permitted: (this includes mixed breeds and/or similar bloodlines) PitBulls, American Pit Bull/Bull Terrier, American Staffordshire Terrier, Doberman, Rottweiler, Akita, Wolf Hybrid, Chow. Additional breeds may be added if deemed necessary. If we find that your pet displays aggression, we reserve the right to deny your application or remove your pet from the premises. No exotic pets are allowed at any time.
There is! We have a dog park located behind building C.
Fridge, dishwasher, stove & oven, Fireplace, Washer & Dryer, Valted ceilings*
We do not.
We do! Our shortest term is 3 months.
Absolutely! We can hold packages at the leasing office and we will call and/or text you when they arrive.
Same as our office hours, 9 am - 6 pm.
Treadmill, Elliptical, Free weights and a bench
Our quiet hours are 10 pm - 8 am daily, and all amenity spaces are free first come first served.
Admin
No it does not.
We are by appointment only.
Very! You can reach us anytime Monday - Saturday from 9 am - 6 pm via phone, email or text. We are onsite 5 out of the 6 days a week that we are open.
Our application process is all online and I can send a link to your email for you to apply.
It can take up to 5 business days depending on where you are from. If you're from California, it may take up to a month.
Your move-in costs are based on your move-in date so we can pro-rate your move-in costs, as well as your screening results. It also depends on if you have pets and/or a vehicle
Make a list of what you want before you leave your current home with what is a non-negotiable and what you can live without. Also, drive by the communities you want to tour to make sure you like the area and the building itself before you go in for a tour. It can save you so much time because pictures can be deceiving! Also, ask about the parking availability for your time frame, as well as any specials or sister properties they might have if you like the leasing staff & community as a whole.
Rent is due on the 1st at our community and there is a grace period until the 5th. As of the 6th, your rent will be late with a late fee of $125.00. We accept online payments through our resident portal, Text to pay, and we work with Flex rent! Our portal opens for you to pay rent on the 21st of the month before it's actually due. This way, you could also split your rent payment into 2 payments or pay early if you like! We also accept checks, and certified funds until the 5th. After the 5th the portal closes and rent must be brought to the office in the form of certified funds only.
You can go to www.liveathazel.com and go to the resident portal. It will be the same login you used when you applied.
If you have a pet, it is $25 per pet per month w/ a 2 pet limit. Parking is also monthly for either $125 for regular spots and $165 for EV spots.
You are! You are more than welcome to purchase it through your current car insurance or go through ePremium. the website is www.ePremium.com
None of your utilities are included.
All utilities except for electricity, will be set up for you. Your electricity will be through Snohomish PUD and you can set it up here: https://www.snopud.com/account/my-account/start-stop-service/
Xfinity, Ziply and Verizon are available in our community!
We do! Our referral bonuses change often so it depends when you refer someone, but as of right now, it is a $400 referral bonus.
You are aloud to have guests stay up to 14 days without being added to the lease.
Due to fair housing, we can't offer just one person a lower rate. We also don't accept rent in advance.
Your security deposit stays with the original apartment. Per our compant policy, your deposit holds your apartment at move-in, and takes care of cleaning and move-out charges after you leave. A new deposit will be needed to hold your new apartment.
We do not allow subletting, but if you have a roommate whose income qualifies for the apartment by themselves, we can promote them and take you off the lease.
You will owe 2 months' worth of rent as well as any concessions you received at move-in. We also have a second option where you can pay the reletting fee. For this option, you would buy out the rest of your lease upfront, and if we rent it before the end of your term, we return the rest of your money to you.
Location
Yes! We're on the bus line
Everett Mall, Trader Joe's, HomeGoods
Snohomish County Everett School District
We have one onsite! But if you're looking for a larger one, we are very close to Loganberry Lane Dog Park
The Interurban Trail is nearby!
Everett Mall, Trader Joe's, HomeGoods, TJ Maxx, Ulta, WinCo Foods, Costco, Fred Meyer
Street Coffee and Bagels is the closest at 0.5 Miles away!
Directions
Turn onto Bruskrud Rd & continue all the way down. Turn right into the parking lot, then take an immediate left, then your next right and the leasing off will be on the right-hand side. Please check our MAPS page for details.
Bruskrud Rd & 7th ave SE
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